Spinser Inc. | Legal Policies
Platform-wide terms governing tryspinser.com and Spinser campaigns and services.
Effective July 23, 2026 · Last updated July 23, 2026
These Terms and Conditions ("Terms") govern your access to and use of the websites, applications, portals, promotions and services operated under the Spinser brand, including tryspinser.com (collectively, the "Platform"). The Platform is operated by Spinser Inc. ("Spinser," "we," "us" or "our").
By accessing the Platform, creating an account, submitting an entry, participating in a SponsoredSpin, using a referral link, registering as a sponsor or service provider, or otherwise using our services, you agree to these Terms and our Privacy Policy.
If you do not agree, do not use the Platform.
Spinser operates an online marketing, sponsorship and technology platform that connects homeowners and other eligible participants with sponsors, real estate professionals, contractors, home-service providers and participating brands.
Spinser may organize or facilitate sponsored promotions through which eligible participants can enter for an opportunity to receive home services, home improvements, products, credits or other benefits. These promotions may be referred to as "SponsoredSpins," "Spins," "Campaigns," "Giveaways" or "Promotions."
Spinser is not a lottery operator, gambling platform, real estate brokerage, lender, insurer or general contractor unless expressly stated in writing for a particular service.
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Platform. Individual Campaigns may require participants to:
Employees, representatives, contractors, sponsors and immediate family or household members may be excluded from particular Campaigns. Eligibility for each Campaign is determined by its Official Rules.
Each Campaign will be governed by separate Official Rules or campaign terms made available before or when entries are accepted. The Official Rules may include:
These Terms apply alongside the Official Rules. If these Terms conflict with the Official Rules concerning a particular Campaign, the Official Rules will control for that Campaign.
Unless expressly permitted by applicable law and clearly disclosed in the Official Rules, no purchase or payment is required to enter a Spinser Campaign or to win a prize.
A purchase, payment, sponsorship transaction or decision to use a participating business will not improve an entrant's chances of winning unless expressly permitted by applicable law and clearly stated in the Official Rules.
Sponsors fund Campaigns for promotional, marketing, community-engagement and lead-generation purposes. Sponsor participation does not require homeowners to purchase services from the sponsor.
Entries must be submitted using an authorized entry method identified by Spinser. You agree to provide complete, current and accurate information. Spinser may disqualify or remove entries that:
Proof that information was submitted does not necessarily constitute proof that Spinser received a valid entry. Spinser's records will govern in the event of a dispute concerning entry receipt, subject to applicable law.
Some Campaigns may allow entrants to receive bonus entries by sharing an authorized referral link or completing specified actions. You must not:
Referral entries remain subject to verification and the limits stated in the Official Rules.
Potential winners may be selected randomly, by skill, or through another lawful method described in the Official Rules.
Being identified as a potential winner does not guarantee that a person will receive a prize. Before being confirmed, a potential winner may be required to:
A potential winner may be disqualified if they cannot be contacted, fail verification, decline the prize, provide inaccurate information or do not comply with the required process. Spinser may then select an alternate potential winner.
The exact prize, service scope, maximum value, included materials and exclusions will be described in the Official Rules or a written project agreement. Unless otherwise stated:
Spinser or the applicable sponsor may substitute a prize with another prize of equal or greater approximate value when the original prize cannot reasonably be delivered, subject to applicable law.
Any applicable taxes, reporting obligations, permits, owner approvals or expenses not expressly included in the prize are the winner's responsibility.
Contractors, tradespeople, real estate professionals, sponsors and other service providers appearing through the Platform are generally independent businesses and are not employees, agents, partners or joint venturers of Spinser.
Unless expressly stated in writing, Spinser does not control their day-to-day work, professional advice, licensing, warranties, representations or business practices.
Spinser may conduct screening, collect credentials or establish participation standards, but such steps do not guarantee the quality, legality, safety, availability or suitability of a provider's services.
Any agreement for work beyond a Campaign prize is between the homeowner and the applicable service provider. Nothing on the Platform constitutes legal, financial, tax, real estate, insurance, construction or professional advice.
Sponsors, real estate professionals, contractors, affiliates and other business users may be subject to separate sponsorship agreements, order forms, campaign agreements or service-provider terms.
In the event of a conflict, a separately signed agreement will control the commercial relationship between Spinser and that business user.
Business users must ensure that their advertising, communications, offers, licenses, representations and use of participant information comply with applicable law and their agreement with Spinser.
Receiving access to participant information does not authorize a business user to send unrestricted marketing communications or use that information for unrelated purposes.
Spinser may send administrative or transactional communications concerning:
Marketing emails and text messages will be sent only where permitted by applicable law and any consent you provide. Consent to marketing is not required to enter a no-purchase Campaign unless the Official Rules clearly state otherwise and applicable law permits it.
You may unsubscribe from marketing communications using the unsubscribe method provided in the message. Unsubscribing from marketing does not prevent us from sending necessary transactional or Campaign-related messages. Carrier and data charges may apply to text messages.
"User Content" includes photographs, videos, reviews, testimonials, comments, project descriptions and other materials you voluntarily upload or submit.
You retain ownership of your User Content. By submitting it to the Platform, you grant Spinser a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, format and display it for the purpose of operating, securing and promoting the Platform and the applicable Campaign.
This licence ends when the content is deleted, except where continued retention is reasonably necessary for legal compliance, completed promotional materials, dispute resolution or backup systems.
You represent that you have the necessary rights and permissions to submit the User Content. Spinser will obtain additional consent or a separate release where required before using a winner's name, likeness, voice, property images, testimonial, reaction video or recorded interview for promotional purposes.
You may not:
The Platform and its software, designs, text, graphics, logos, trademarks, videos, databases and other content are owned by or licensed to Spinser and are protected by applicable intellectual-property laws.
"Spinser," "SponsoredSpin," associated logos and related brand elements may not be used without prior written permission.
These Terms provide a limited, revocable, non-transferable right to use the Platform for its intended purpose. They do not transfer ownership of any Spinser intellectual property.
The Platform may rely on or link to third-party services, including hosting, analytics, mapping, payment, identity-verification, communications, social-media and winner-selection services.
Spinser is not responsible for third-party websites or services that it does not control. Your use of those services may be governed by separate terms and privacy policies.
Spinser may modify, suspend or discontinue parts of the Platform. We do not guarantee that the Platform will always be uninterrupted, secure or error-free.
Spinser may modify, suspend, extend or cancel a Campaign where fraud, technical failure, legal requirements, force majeure or circumstances outside reasonable control affect its fairness, security or administration. Any such action will be taken subject to applicable law and the Official Rules.
To the fullest extent permitted by law, the Platform is provided on an "as is" and "as available" basis. Spinser disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted availability, except where those warranties cannot legally be excluded.
Spinser does not guarantee:
Nothing in these Terms excludes rights or warranties that cannot legally be excluded.
To the fullest extent permitted by law, Spinser and its directors, officers, employees and agents will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, lost opportunities, data loss or reputational harm arising from the Platform or a Campaign.
To the fullest extent permitted by law, Spinser's aggregate liability arising from the Platform will not exceed the greater of:
These limitations do not apply to liability that cannot legally be limited, including liability arising from fraud, wilful misconduct or other matters excluded by applicable law.
To the extent permitted by law, you agree to indemnify and hold harmless Spinser and its directors, officers, employees and agents from third-party claims arising from:
This section does not require a consumer to indemnify Spinser for Spinser's own negligence or misconduct.
Spinser may suspend or terminate access, cancel entries or restrict participation where we reasonably believe a person has:
Where reasonable, Spinser may provide notice and an opportunity to respond. Provisions that by their nature should survive termination will continue to apply.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles.
Subject to any mandatory consumer-protection rights, disputes will be brought before the courts located in Ontario, Canada. Nothing in these Terms limits rights available under mandatory laws in your province, territory, state or country of residence.
We may update these Terms to reflect changes to the Platform, our practices or applicable requirements. The updated version will be posted with a revised "Last Updated" date. Where required, we will provide additional notice or obtain renewed agreement.
If any provision is found unenforceable, it will be limited or removed only to the minimum extent necessary. The remaining provisions will continue in effect.
These Terms, our Privacy Policy, applicable Cookie Policy, Campaign Official Rules and any separately signed agreement constitute the agreement applicable to your use of the Platform.
Questions about these Terms may be directed to: